Terms of Service

Last updated: May 25, 2026 Version: 1.1

1. Agreement to Terms

By accessing or using the website at chinatransit.guide and any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

The Service is operated by TZ Cloud Stream (Hong Kong) Limited, a company incorporated in Hong Kong ("we," "us," or "our"). Our registered address is RM 1507B, 15/F, Eastcore, 398 Kwun Tong Road, Kwun Tong, Hong Kong.

2. Eligibility

2.1 The Service is intended solely for users located outside of Mainland China. By using the Service, you represent and warrant that you are not located in, and are not a resident of, Mainland China.

2.2 You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher) to use the Service. By using the Service, you confirm that you meet this age requirement. If you are under 18, you may only use the Service with the verified consent of a parent or legal guardian.

2.3 You represent that you have the legal capacity to enter into a binding contract.

3. Nature of the Service

3.1 Information Reference Tool Only. The Service provides general information for reference purposes only. All content, including eligibility assessments, policy summaries, travel preparation guides, and related materials, is provided solely as general information and does not constitute legal advice, visa advice, immigration advice, or any guarantee of any outcome.

3.2 Not an Official Government Service. The Service is an independent third-party tool. It is not affiliated with, endorsed by, or operated by the Government of the People's Republic of China, the National Immigration Administration of China, or any other governmental authority.

3.3 No Guarantee of Entry. We make no representation, warranty, or guarantee that use of the Service will result in successful entry into China or any other jurisdiction. Entry decisions are made solely and exclusively by Chinese border control authorities at the time of entry. We expressly disclaim any liability for denied entry, detention, deportation, or any other immigration outcome.

3.4 Policy Information Currency. Immigration and transit visa policies change frequently and without advance notice. While we make reasonable efforts to keep information current, we do not warrant that any information published on the Service reflects the most current official policy. You must independently verify all information with official government sources before making any travel decisions.

3.5 Official Sources. We strongly recommend that you consult official sources, including:

• The National Immigration Administration of China (www.nia.gov.cn)
• The Ministry of Foreign Affairs of the People's Republic of China (www.mfa.gov.cn)
• The official SinoGuide application
• Your home country's embassy or consulate in China

4. Products and Purchases

4.1 Paid Products. The Service offers the following paid digital products:

4.2 Payment Processing. All payments are processed through Stripe Checkout. By completing a purchase, you agree to the payment processor's checkout terms in addition to these Terms.

4.3 Accepted Payment Methods. We accept card-based payment methods made available through Stripe Checkout.

4.4 Pricing and Currency. All prices are displayed in United States Dollars (USD) unless otherwise stated. Any taxes shown at checkout are displayed by the payment processor according to your location.

4.5 Delivery. Upon successful payment verification, your purchased digital content will be delivered as follows:

• Delivery Method: A download link to the PDF is sent to the email address entered during checkout.
• No Account Required: You do not need to create an account to purchase or receive the PDF.
• Retention: You should save the delivery email for future downloads. If you lose access to it, visit the resend page at chinatransit.guide/resend-pdf and enter your order ID to request a new link.

4.6 No Mainland China Payment Channels. We do not accept payments through WeChat Pay merchant accounts, Alipay merchant accounts, or any other payment channel operated by entities subject to Mainland China jurisdiction.

5. Intellectual Property

5.1 All content on the Service, including text, graphics, data compilations, software, and other materials (collectively, "Content"), is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

5.2 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Content solely for your personal, non-commercial travel preparation purposes.

5.3 You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content without our prior written consent, except that you may print or download a reasonable number of pages for your personal offline use.

5.4 You may not use any automated means (including scraping, bots, or crawlers) to access or extract Content from the Service.

6. Accounts and Authentication

6.1 No account is required to purchase or receive the paid PDF product.

6.2 There is no account or sign-in system. All features of the Service, including purchase and PDF delivery, are available without creating an account.

7. Affiliate Relationships and Disclosures

7.1 Affiliate Links. The Service contains affiliate links to third-party products and services, including eSIM providers, hotels, flights, and train tickets. We may earn a commission if you purchase through these links, at no extra cost to you.

7.2 No Editorial Influence. Affiliate relationships do not influence the accuracy, completeness, or neutrality of the eligibility assessment tool or any immigration-related information. Affiliate links are placed only after primary content and call-to-action elements.

7.3 Third-Party Services. Any purchase made through an affiliate link is a transaction directly between you and the third-party provider, subject to that provider's terms and conditions. We are not a party to such transactions and are not responsible for the products, services, or conduct of third-party providers.

7.4 FTC/ASA Compliance. Affiliate disclosures are displayed prominently on all pages containing affiliate links, in accordance with applicable advertising standards regulations.

8. Prohibited Uses

You agree not to use the Service to:

• Violate any applicable law or regulation;
• Circumvent, disable, or otherwise interfere with security-related features of the Service;
• Engage in any data mining, scraping, or automated collection of content;
• Transmit any unsolicited commercial communications;
• Impersonate any person or entity or misrepresent your affiliation with any person or entity;
• Attempt to gain unauthorized access to any portion of the Service;
• Use the Service for any commercial purpose other than your personal travel preparation;
• Share your purchased PDF with any third party for commercial purposes or mass redistribution;
• Maintain access to paid content after initiating a chargeback for a transaction in which the content was successfully delivered to you.

9. Disclaimer of Warranties

THE SERVICE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY CONTENT;
• WARRANTIES THAT THE INFORMATION PROVIDED WILL RESULT IN A SUCCESSFUL IMMIGRATION OUTCOME.

NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT ANY WARRANTY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE CONSUMER PROTECTION LAW.

10. Limitation of Liability

10.1 To the fullest extent permitted by applicable law, we and our officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or costs of substitute services, arising out of or in connection with your use of the Service.

10.2 Our aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the total amount paid by you to us in the twelve (12) months preceding the claim.

10.3 The limitations in this Section apply whether the liability arises in contract, tort (including negligence), statute, or otherwise, and even if we have been advised of the possibility of such damages.

10.4 Consumer Rights. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable consumer protection law, including the Hong Kong Consumer Protection (against Misleading Marketing Practices) Ordinance and, for users in the European Union or United Kingdom, mandatory statutory consumer rights.

11. Indemnification

You agree to indemnify, defend, and hold harmless us and our officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Service.

12. Governing Law and Dispute Resolution

12.1 Governing Law. These Terms are governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, without regard to its conflict of law principles.

12.2 Jurisdiction. Subject to Section 12.3, you agree to submit to the non-exclusive jurisdiction of the courts of Hong Kong for the resolution of any dispute arising out of or relating to these Terms or the Service.

12.3 Consumer Rights. If you are a consumer resident in the European Union or United Kingdom, nothing in this Section prevents you from bringing claims in the courts of your country of residence or invoking mandatory consumer protection rights available under the law of your country of residence.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by updating the "Last updated" date at the top of this page and, where practicable, by displaying a notice on the Service. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes.

14. Contact Information

For any questions regarding these Terms, please contact us at:

TZ Cloud Stream (Hong Kong) Limited RM 1507B, 15/F, Eastcore, 398 Kwun Tong Road, Kwun Tong, Hong Kong Email: [email protected]

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms will otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements, representations, and understandings.

17. Governing Law and Language

This document is provided in English only. In the event of any discrepancy arising from translation, the English version shall prevail.